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Haviland Broadband Blog Posts

Watch Out for Google Searches – Malvertising is on the Rise

Watch Out for Google Searches – Malvertising is on the Rise

Malvertising, or malicious online ads, exploits platforms like Google and social media to mislead users into clicking harmful links or visiting fraudulent sites. To stay safe, scrutinize URLs, visit sites directly, use DNS filters, avoid logging in or downloading from ads, and ignore suspicious phone numbers. Stay informed and share knowledge to enhance cybersecurity awareness.

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5 New Trends from a Study on the State of AI at Work

5 New Trends from a Study on the State of AI at Work

AI is transforming workplaces, boosting efficiency, and driving growth. With 75% of workers using AI, businesses must adopt it thoughtfully, upskill teams, and address ethics like transparency and privacy to unlock potential and stay competitive.

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Top Technologies Transforming Customer Service Today

Top Technologies Transforming Customer Service Today

As customer expectations evolve, businesses must leverage innovative technologies to stay competitive. Tools like AI, cloud-based platforms, omnichannel support, and RPA are transforming customer service by improving efficiency, personalization, and satisfaction. These solutions not only enhance the customer experience but also streamline operations, allowing companies to deliver faster, more reliable service.

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Navigating the Challenges of Data Lifecycle Management

Navigating the Challenges of Data Lifecycle Management

Managing data throughout its lifecycle—creation, storage, use, sharing, archiving, and deletion—is critical for businesses. Effective DLM ensures data security, compliance, and operational efficiency. Overcoming challenges like data volume, security risks, and retention policies helps maximize value and reduce risks.

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Data Breach Damage Control – Avoid These Pitfalls

Data Breach Damage Control – Avoid These Pitfalls

A quick, well-managed response is critical after a data breach. Delayed actions, poor communication, and ignoring legal requirements can worsen the impact. Prioritize fast containment, transparent communication, stakeholder support, and compliance with regulations to protect your reputation and minimize damage.

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Copilot in Teams – New Features, Agents, and More

Copilot in Teams – New Features, Agents, and More

Microsoft Teams continues evolving with AI-driven Copilot, streamlining workflows and improving productivity. New features include smarter task management, automated meeting summaries, and specialized agents to handle routine tasks. Teams now offers faster insights, better communication, and seamless workflow management, unlocking new business value.

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